CONTACT INFORMATION
If you have any questions regarding our website, please contact us at 812-746-2170 from 9am-5pm EST or e-mail us at help@shopjoandco.com
SHIPPING
All orders placed on www.shopjoandco.com are eligible for shipping only. All orders placed for $50 or more (pre-taxed) in the Continental US will receive FREE economy shipping. The customer may select a faster or expedited shipping method at their own cost.
Orders with paid shipping get priority in shipping over other orders and typically take 1-2 business days to be processed and shipped. Orders placed before 12pm EST will typically be processed the same day. Weekends and holidays are not business days and are excluded from shipping times. You will receive an e-mail with tracking info once your order has been shipped.
We do not currently offer international shipping, but if this is something you are interested in, please e-mail us to let us know!
From time to time, we run big promos and when that happens there may be a slight delay in your shipment. We work hard to fulfill these orders and get them out quickly but please expect an additional 1-2 business day delay when big promos and sales are happening!
IN-STORE PICK UP
We no longer offer in-store pick-up as an option online. In order to do FREE in-store pick-up or curbside pick up, the customer must contact their local store to process their order. The store can process your order over the phone & have it ready for you to pick up within the hour.
You may call or text your local store at:
