JO+CO Shipping Policy

Shipping Rates

  • FREE U.S. shipping on orders $80+ (excluding Hawaii & Alaska). Free shipping threshold amount is pre-tax & after discounts have been applied.

  • Orders under $100 ship for a flat rate of $9.95

  • Expedited shipping options are available at checkout at the customer’s expense

  • Free shipping promotions may not be active during clearance/warehouse sale periods. See banner for current details.

Processing Time

All orders ship from our Indiana HQ.

  • Please allow 1–2 business days for order processing

  • Orders are processed Monday, Wednesday, and Friday (excluding holidays)

  • You'll receive tracking info via email as soon as your order ships

Shipping Methods

  • Most U.S. orders ship via USPS or UPS

  • International orders typically ship via DHL

  • Please note: We are not responsible for shipping delays due to customs, holidays, weather, or carrier issues. Once a package leaves our hands, we can’t guarantee delivery timelines.

Shipping Terms & Conditions

By placing an order with JO+CO, you agree to the terms above.
Once shipped, your order becomes your property and responsibility.